Returns & Exchanges

At RY, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy on most items. Please ensure products are unopened and in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Pack Your Items

Securely place the products in their original packaging, ensuring all protective seals are intact to prevent damage during transit.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing